Here are a few things to keep in mind when considering a new telephone system…
What can a good telephone system do for my business?
  • Save Money
  • Save staff time and frustration
  • Enhance your company’s image
  • Grow your business
What key things should I keep in mind when choosing a telephone system?
  • Define your needs
  • Future Requirements
  • Reliability
  • Ease of Use
  • Easily upgraded for growth
  • Cost-effectiveness
  • Flexibility
  • Applications
What applications are available for small business?
  • Voice Messaging
  • Integrated Voice and Data Solutions
  • Call Centers
  • Mobility
  • Voice over Internet Protocol (VoIP)
  • Enhanced Features & Capabilities
What questions should I ask a potential vendor?
  • How will my system be planned?
  • How easy is it to upgrade and add new features and capabilities?
  • How are service, maintenance and training handled?
  • How reliable is the system?
  • How can I protect my investment?
  • What is the system’s capacity?
  • What safeguards are in place in the event of a power failure?
  • How much space does the system take up?
  • What kinds of cost controls are in place?
  • What is the vendor’s background?
How are telephone systems sold?
  • Can you rent, lease or purchase the system?
  • Does the cost include telephone sets, central cabinet, wiring and installation, training, programming, service and future modifications?
What should I expect to pay?
  • What should I expect to pay to get started?
  • How much do service contracts cost?